01
We Understand Your Challenges
Our experience across the property management value chain allows us to comprehend both business and operational issues.
02
We Deliver Results
We collaborate with property developers, property management firms, management bodies, real estate agents, operators and property owners across Malaysia. We are committed to driving success and adding value to your projects, ensuring they thrive both now and in the future.
03
We Offer Competitive Pricing
We maintain a network of experienced independent real estate experts in Malaysia, enabling us to scale operations efficiently without the overheads of large corporations.
Work With WISE
1
Handover & Defect Management
Provide guidance and support in pre & post handover management. •VP Delivery Planning •Rectification Management •Key Process Flow •Monitoring & Reporting
2
Customer Relations Management
Provide strategic guidance on customer communication, relationship building, and satisfaction tracking. •Customer Communication •Regulation Awareness •Service Recovery •Conflict Resolution •Satisfaction Tracking
3
Maintenance Management
Provide guidance on maintenance planning, process flow development, checklist creation, and monitoring measures. •Key Process Flow •Checklist Development •Request Tracking •Maintenance Scheduling •Monitoring Measures •Reporting & Documentation
4
Financial Management
Provide support and advice on financial oversight and effective reporting during meetings. •Budget Preparation & Planning •Financial Key Processes •Financial Reporting •Portfolio Management
5
Tenant Management
Provide guidance on tenant management strategies and coordination of handyman services. •Tenancy Agreement •Rental Administration •Issue Resolution Process •Handyman Services •Documentation
6
Strata Management
Offer expert guidance on strata management strategies, ensuring effective compliance and administration of strata properties. •Advisory in Strata Compliance •Setting Up Management Body •Administration Services •Administer Meetings •Reporting & Documentation
7
Contract Management
Assist to plan and set up effective contract administration management. •Contract Preparation •Terms Advising •Renewal Planning •Negotiation Support •Documentation
8
Safety & Security Management
Offer assistance in planning and setting up safety and security management processes. •Operations Assessment •System Assessment •Key Process Flow •Checklist Development •Monitoring Measures •Reporting &Documentation